Privacy Policy

 

Effective Date: January 1, 2026

Last Updated: August 22, 2026

Welcome to Shams Diving Centers. We operate in Safaga and Marsa Alam, Egypt. Our website is https://shamsdivingcenters.com/. Protecting your personal privacy is very important to us. This policy explains how we collect, use, and protect your information when you visit our site, book a dive course, join a snorkel trip, or contact us.

1. Information We Collect

To give you safe diving services and easy bookings, we collect information you give us directly:

  • Contact & Identification Data: Name, email, phone number, country, birth date, and hotel details.

  • Diving & Medical Certification Information: Your diving level (like PADI or SSI), certification numbers, logbook history, and medical health forms needed for safe diving.

  • Booking & Financial Details: Courses you choose, trip dates, rental gear sizes, and payment details.

  • Technical & Browsing Data: Your IP address, browser type, device info, and how you use our website, gathered through cookies.

2. How We Use Your Information

We use your information only for business, legal, and safety reasons:

  • Processing Reservations: To confirm your dive bookings, gear rentals, and PADI courses in Safaga or Marsa Alam.

  • Ensuring Diving Safety: To check your health and diving skills before you get in the water, following Egyptian Red Sea safety rules.

  • Customer Communication: To send booking confirmations, schedule updates, trip instructions, and reply to your questions.

  • Marketing & Updates: To share special dive packages, news, and blog posts. You can opt out anytime.

  • Website Improvement: To check website traffic and make our online pages easier to use.

3. Data Protection and Storage

We use strong physical and digital security to keep your information safe from theft or misuse. Only authorized staff, dive instructors, and managers who need your details to run your trip safely can view your personal and medical records.

4. Sharing Your Information

Shams Diving Centers never sells, rents, or trades your personal data. We share your information only in these cases:

  • Official Diving Certification Bodies: When we register you for an official certification (like PADI) after you finish a course.

  • Service Providers: Trusted partners who handle payments, website hosting, or bookings for us under strict privacy agreements.

  • Legal & Safety Authorities: The Egyptian coast guard, medical helpers, or legal authorities if required by law or to keep divers safe in an emergency.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, check site performance, and remember your choices. You can turn off cookies in your browser settings at any time.

6. Your Data Rights

You have legal rights regarding your personal information:

  • The right to ask to see the personal data we hold about you.

  • The right to ask us to fix wrong or outdated information.

  • The right to ask us to delete your data (unless we need to keep it for safety or legal records).

  • The right to unsubscribe from our marketing emails.

7. Contact Us

If you have questions about this privacy policy or your personal data, please contact our team: